Terms and Conditions

 

These Terms of Use explain a number of things including, for example, the rules covering your use of Go Learn Digital Services.

These Terms of Use also provide information about your rights.

Yes. These Terms of Use apply regardless of the sort of device you are using to access Go Learn Digital Services. This means they will apply whether you are using a computer, laptop, mobile phone, smart phone, tablet, games console or any other device.

Yes. These Terms of Use apply to your use of the Go Learn’s official pages on social media platforms (such as our Facebook page at https://www.facebook.com/golearn) and to your use of social media to interact with Go Learn.

Each social media website may have its own terms of use (and privacy and cookies policies) that will also apply to your use of those sites.

The Go Learn principal office is at 43 Bedford Street, Covent Garden, London, WC2E 9HA, England. United kingdom.

From time to time, we may conduct promotions on or through Go Learn Digital Services, including, without limitation, auctions, contests and sweepstakes (“Competitions”). Each Competition may have additional terms and conditions and/or rules which will be posted or otherwise made available to you and, for the purposes of each Competition, these Terms of Use will be deemed incorporated into and form a part of the Competition rules.

There may be some Go Learn Digital Services which are subject to additional and/or different terms of use. Where this is the case, you will be directed to those terms of use.

This notice is made by Academus College Limited (a company registered in England and Wales) with Company Number 08283943, trading as GoLearn-English.com. Our registered office address is 36 Wyre Grove, Edgware, Middlesex, HA8 8UW.

Our e-mail address is help@golearn-english.com and our telephone number is +44(0)203 303 0873

We would like you to be able to use GoLearn-English.com. These terms and conditions apply to all those who use our service and should read and try to understand them.

GoLearn-English.com is a service for people around the world to learn English online, live and on-demand. By using the information, tools, features and functionality located on GoLearn-English Site (together the “Service” or the “Services”), you agree to be bound by this Agreement and the Terms, whether you are a “Visitor” (which means that you simply browse the GoLearn-English Site) or you are a “Customer” (which means that you have registered with GoLearn-English and have access to the GoLearn Platform). The term “you” or “User” refers to a Visitor or a Customer. The term “we” refers to Go-Learn English. The term “Material” refers to all class materials used in our classes. If you wish to become a Customer, communicate with other Customers and/or make use of the Service, you must read this Agreement and indicate your acceptance during the registration process.

If you do not agree with all the Terms, do not use the Site.

By using the Site, you agree to be bound by the Terms and confirm that you are over the age of 18 or a parent or guardian and have given your consent to an individual who you have taken responsibility for to form legally binding contracts.

Before you continue, you should print or save a local copy of this Agreement for your records.

You should check this page from time to time because your continued use of Golearn-english.com is subject to these terms as amended from time to time. If you do not agree to the amended terms you should not use GoLearn-English.com

For so long as we operate GoLearn-english.com, you have our permission to use GoLearn-english.com, provided you accept and comply with these terms; by using GoLearn-english.com you accept and agree to comply with these terms.

GoLearn-english.com is protected by copyright. You may use GoLearn-english.com only for the purposes for which we have granted you permission, and not so as to include GoLearn-english.com in any service you provide to a third party. Please note the requirements that apply to the copying of information from third party websites may be different.

 

  1. You agree to help us by reporting any misuse of GoLearn-english.com or any misleading or inappropriate material on the website that you become aware of.
  2. You must not use GoLearn-english.com to:
  • Impersonate any person or organisation or falsely state or otherwise misrepresent yourself, or your relationship with any person or organisation;
  • Use or attempt to use the account of any other user without the consent of that user or our prior written authorisation;
  • Upload or share any unsolicited or unauthorised material or advertising
  • Upload, publish or display any personal or confidential information of any person or organisation without their prior consent;
  • Upload, share or otherwise make available any material that contains viruses or malware;
  • Upload, share or otherwise make available any material which may be defamatory, illegal, discriminatory in any way, of a sexual nature or otherwise offensive or harmful to other users of GoLearn-english.com or others;
  • Upload, share or otherwise make available any material which is deliberately misleading or fraudulent; or intimidate or harass any person or organisation.
  • You warrant that you have all necessary consents from relevant individuals above the age of 18 years old to use GoLearn-english.com.
  • The data you provide will not cause us to, breach the Data Protection Act 1998.
  • We use cookies on GoLearn-English. For further information click here.

GoLearn-English can modify this Agreement and any policies affecting or pertaining to the GoLearn-English Site and platform. Your continued use of the Site and the Platform, following the Agreement modification will be considered an acceptance of the modified terms and conditions of use. If you do not agree with the modified terms you can cancel your membership by following sending an email to admin@golearn-english.com. GoLearn-English reserves the right to modify, suspend or discontinue its services at any time.

In providing the Services, we do not actively monitor the display, transmission and exchange of Material that is accessible by means of the Services except for quality assurance and Safeguarding purposes; these will include live lessons which are recorded and stored for our internal and external audits. Subject to the terms of our Privacy and Security Policy, we reserve the right to monitor the Services for purposes of determining that their usage is in compliance with these Terms and applicable laws. In addition, and as described elsewhere in these Terms, we maintain an absolute and unconditional right to review and remove Material accessible by or transmitted through the Services that, in our sole discretion, we believe is in violation of the law of these Terms or is unacceptable to us in our sole discretion.

From time to time and without prior notice to you, we may change, expand and improve the Site and Platform Services. We may also, at any time, cease to continue operating part or all of the Services or selectively disable certain aspects of the Services or portions of the Site or Platform. Any modification or elimination of the Services will be done in our sole and absolute discretion and without an ongoing obligation or liability to you, and your use of the Site and Platform Services do not entitle you to the continued provision or availability of the Site and Platform Services.

Provided that you comply with this Agreement and the Terms as set out in full, GoLearn-English offers you a non-transferable, non-exclusive, limited right to access, use and display the content of this Site and platform. The materials of this Site and Platform are provided to you only for your private, non-commercial use.

All GoLearn services are available to customers once registration is completed. Choosing to register for one of our service packages, whether for trail purpose or our paid using the bronze, silver or gold memberships you agree to be bound by the terms and conditions set out below in section GoLearn-English billing policy.

Your right to access and use GoLearn-English Site, Platform and its Service is personal to you and is not transferable by you to any other person or entity. You are only entitled to access and use GoLearn-English Site and Platform for lawful purposes.

You are responsible for maintaining the secrecy of your GoLearn-English account (the “Account”), username and password. You agree to notify GoLearn-English of any unauthorized use of your GoLearn-English Account. In order for the Service to function effectively, you must also keep your registration information up to date and accurate. If you do not do this, the accuracy and effectiveness of the Service to you will be affected.

How can your service be terminated?

In our sole and absolute discretion, we may terminate your Account, or modify, reclaim or remove any username associated with your Account, for any reason (including for reasons related to unlawful or unauthorized usage) and we are under no obligation to retain a record of your Account or any data or information that you may have stored by means of the Account and/or the Services.

Can the GoLearn-English Service be interrupted?

Your access and use of GoLearn-English Site and Platform may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Site and Platform or other actions that GoLearn-English, in its sole discretion, may elect to take. GoLearn-English is not responsible for any loss resulting from your using any of Services, software, materials, audio or video files, content, or communications.

All materials of GoLearn-English, including content, text, images, software, audio and video files, documentation, GoLearn-English Email, Site remain at all time the sole property of GoLearn-English or its suppliers. Such aforementioned materials are protected under international copyright, trademark and other intellectual property laws. You may not post, distribute, sublicense, translate or reproduce in any way any copyrighted materials, trademarks or other proprietary information without the prior express written consent of GoLearn-English.

  • Using any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor GoLearn-English Site or Platform or any portion of GoLearn-English, without GoLearn-English express written consent, which may be withheld in GoLearn-English sole discretion;
  • Using or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search GoLearn-English.com, other than the search engines and search agents available through the Service and other than generally available third-party web browsers (such as Microsoft Explorer);
  • Posting or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of GoLearn-English.com or the Service;
  • Attempting to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of GoLearn-English.com or the Service. Please be aware that your carrier’s normal rates and fees, such as text messaging fees, will apply when accessing GoLearn-English.com with your portable devices.
  • Your use of our Site and any personal or other information about you collected by GoLearn-English through, or in connection with, the Site (other than User Generated Content) is subject to our Privacy and Security Policy.
  • As indicated in our Terms of Use, only adults above the age of 18 can join one of the memberships unless they are a parent or legal guardian who give their consent to register a learner under the age of 18 years and who they are responsible for. We do not knowingly collect personally identifying information from young people under the age of 18 unless we first obtain permission from that child’s parent or legal guardian.
  • For questions about our online privacy and security policy for children please refer to the Privacy and Safeguarding Policy.
  • Your use of our Site and any personal or other information about you collected by GoLearn-English through, or in connection with, the Site (other than User Generated Content) is subject to our Privacy and Security Policy.
  • As indicated in our Terms of Use, only adults above the age of 18 can join one of the memberships unless they are a parent or legal guardian who give their consent to register a learner under the age of 18 years and who they are responsible for. We do not knowingly collect personally identifying information from young people under the age of 18 unless we first obtain permission from that child’s parent or legal guardian.
  • For questions about our online privacy and security policy for children please refer to the Privacy and Safeguarding Policy.

GoLearn-English is striving to create a global community of language learners. Communities are separated by similar age groups, schools group memberships, organisations interactions as well as individuals placed in group according to age, geography, interests, learning outcomes and according to their learning levels as long as they meet our safeguarding requirements. As such, GoLearn-English provides users with the ability to post messages, use chat rooms, use live classrooms as common areas to broaden their language learning experience. You are solely responsible for the content of these messages as set out in this Agreement. In addition, by using these services, you agree to not publish, contribute or post any material that:

  • Contains content that is not original or for which you have not received the prior express written consent of the originator of said material.
  • Contains objectionable language or is in any way profane, pornographic, sexually explicit, slanderous or libellous.
  • Attempts to contact a fellow user of GoLearn-English without explicit solicitation by that user.
  • Violates any viable rules, laws or regulations, or infringes on any rights of any third party.
  • Contains viruses or any other code designed to interrupt, destroy or incapacitate the functionality of any software, hardware or telecommunications.
  • Is considered “spamming,” such as chain letters, junk mail, or other solicitations.
  • Attempts to impersonate another person or breach the security of GoLearn-English Services and its users.
  • The opinions and messages posted by users at GoLearn-English do not reflect and are not representative of the views of GoLearn-English or its employees, affiliates, suppliers or partners. GoLearn-English is not responsible for the content of messages sent by users to other users who have found them using the GoLearn-English Site and platform.

You will be required to register and create an account with GoLearn-English (the “Account”) in order to access certain features of the Site and Services. Information gathered through the registration process and information related to your account will be subject to these Terms as well as to our “Privacy and Security Policy”. You represent and warrant that you will not create an Account for anyone other than yourself without permission, that all information provided by you when creating an Account is true, accurate and complete, and that you will maintain, at all times, true, accurate and complete information related to your Account.

Certain materials and functionalities of the GoLearn Site and Platform are available only through the purchase of an online language class package (the “Package”). Pursuant to this Agreement you are responsible for any charges associated with connecting to the Site. GoLearn-English reserves the right to change the Package fees in effect or institute new fees at any time, upon reasonable notice posted on the site and emailed to current customers.

Our Billing Policies are:

GoLearn-English fees are exclusive of any applicable VAT or taxes, interest or instalment fees charged by the credit card company, or other fees associated with connecting to the Internet.

GoLearn-English guarantees that every credit card transaction you make at GoLearn-English is 100% secure. If at any time you wish to check on the status of your subscription, please login and visit the “My Account” page in your Login area.

Your language course contains teacher-led classes. Group classes and private classes are delivered on a “class credit basis”, giving you access to the stated amount of group classes and private classes that your language course offers. You can always find current prices of language courses posted in the checkout pages and occasionally in other pages of our website. The exact contents of your language courses are clearly set forth and accessible at all times in the logged-in section of the Site under “My account”.

All language course fees are recurring and non-refundable after your purchase. If you do not cancel your language course before the end of the stated course time, you agree to the automatic extension of your language course for the same time and the same terms. If you do not wish to continue your language course, you have to deactivate your account in the “My Account” page in your login area or give us written (email) notice.

An exception to the prior paragraph is our 7-day money back guarantee when stated explicitly on the checkout page. Within 7 days after purchase you have the right to cancel your language course by written (email) notice and receive your full money back.
Free trial
The free trial is available only to first-time users.

Credit card payments

After initial enrolment, if your credit card expires, is cancelled, is lost, or rendered invalid, your subscription is in danger of termination. You will be contacted and given the opportunity to change your registration data. If your credit card is not successfully recharged and you are not renewed successfully, your subscription will be terminated.

  1. Indemnification

You agree to indemnify, defend and hold harmless GoLearn-English and its affiliates, partners, suppliers, and employees from any and all liability, claims, costs, or damages arising from your use of the Site or your breach of this Agreement and any of the Terms set out herein.

  1. Miscellaneous

If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.

You agree that if GoLearn-English does not exercise or enforce any legal right or remedy which is contained in the Agreement (or which GoLearn-English has the benefit of under any applicable law), this will not be taken to be a formal waiver of GoLearn-English rights and that those rights or remedies will still be available to GoLearn-English.

All covenants, agreements, representations and warranties made in this Agreement shall survive your acceptance of this Agreement and the termination of this Agreement.

This Agreement represents the entire understanding and agreement between you and GoLearn-English regarding the subject matter of the same, and supersedes all other previous agreements.

If you have any questions about this policy statement, or about any of GoLearn-English other policies and practices, please contact us on the contact details laid out on GoLearn-English.com.

GoLearn-English.com and related services are, if not otherwise specifically mentioned, supplied by:

Company name:Academus College Ltd

Academus Online Schools
Suite 3
43 Bedford Street, Covent Garden,
London, WC2E 9HA

0203 303 3264

Email: info@golearn-english.com